How The Saffron Works

Follow these simple steps to start your tiffin service with us. This interactive guide explains the complete journey from account opening to selecting your daily meals.

Step 1

Account Setup

Contact our customer support team @ +91 9219814550 to get started. A refundable security amount of ₹500 is collected to open your account. Once your account is created, you are ready for the next step.

Admin Contact₹500 SecurityRefundable
Account Setup Process
Step 2

Login and Choose a Plan

We will share your login credentials with you. Sign in to the customer portal to view the available plans:

  • One Meal Plan - Perfect for lunch or dinner
  • Two Meals Plan - Complete lunch and dinner solution

Select the plan that suits you best. You can change your selection later by contacting support.

Portal Access1 Meal Plan2 Meals Plan
One Meal PlanOne Meal
Two Meals PlanTwo Meals
Step 3

Daily Meal Selection

Inside the portal, you can select Lunch and Dinner for the next day. Your selections are saved and the amount is carried forward as per your plan. Please note that meal selection is available only within the allowed hours shown on the portal.

That's it! You are all set. If you need help at any step, reach out to us on WhatsApp or via the contact details in the footer.

Daily SelectionAuto BillingTime Restricted
Lunch OptionLunch
Dinner OptionDinner

📹 Video Guides

Watch these helpful video guides to understand different scenarios and features

🍽️
One Meal Subscription

Complete guide on how to use and manage your one meal subscription plan.

One Meal Plan
🍱
Two Meals Subscription

Everything you need to know about managing your two meals subscription.

Two Meals Plan
💳
When Balance is Below Zero

Learn what to do when your account balance goes negative and how to top up.

Balance Management
💰
When Balance is Above Zero

Understand how to manage your positive balance and make meal selections.

Positive Balance
⚖️
When Balance is Zero

What happens when your balance is exactly zero and how to proceed.

Zero Balance

Ready to Get Started?

Contact us today to begin your delicious tiffin service journey!